1. Information We Collect
Information You Provide:
When you use ScriptFly AI, you provide us with:
- Personal Information: Name, email address, company name (optional)
- Business Information: Product/service description, industry, target customers, pricing, benefits, objections, and other sales-related information
- Payment Information: Processed securely by Stripe (we do not store credit card details)
Automatically Collected Information:
- Usage Data: IP address, browser type, device information, pages visited
- Cookies: Session cookies for functionality
- Analytics: We may use analytics tools to understand how users interact with our Service
2. How We Use Your Information
We use the information we collect to:
- Generate your custom sales script using AI
- Deliver your script via email in PDF and Word formats
- Process payments and prevent fraud
- Send transactional emails (order confirmation, delivery, refunds)
- Improve our Service and develop new features
- Respond to customer support requests
- Comply with legal obligations
3. Marketing Communications
Transactional Emails: We will send you necessary emails about your purchase (confirmation, delivery, refund status). You cannot opt out of these.
Marketing Emails: We may send you occasional product updates or special offers. You can unsubscribe at any time by clicking the unsubscribe link in any email.
4. How We Share Your Information
We share your information with trusted third parties only:
Service Providers:
- Stripe: Payment processing (subject to Stripe's privacy policy)
- Anthropic: AI script generation (your business info is processed by Claude AI)
- Supabase: Database and file storage
- Resend: Email delivery service
- Vercel: Website hosting
Legal Requirements:
We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
We do NOT:
- Sell your personal information to third parties
- Share your business information publicly
- Use your scripts for any purpose other than delivering them to you
5. Data Retention
Your Scripts: Stored indefinitely so you can re-download them anytime.
Order Information: Retained for accounting and legal compliance purposes (typically 7 years).
Analytics Data: Aggregated and anonymized data may be retained indefinitely for business intelligence.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for data in transit
- Secure database with access controls
- Payment processing through PCI-compliant Stripe
- Regular security audits and updates
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Data Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing emails
To exercise these rights, contact us at privacy@scriptflyai.com
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to deletion
- Right to non-discrimination for exercising your rights
11. EU Users (GDPR)
If you are in the European Union, we process your data based on:
- Contract Performance: To provide the Service you purchased
- Legitimate Interest: To improve our Service and prevent fraud
- Consent: For marketing communications (you can withdraw consent anytime)
12. Cookies
We use essential cookies for functionality (login, session management). We may use analytics cookies to understand usage patterns. You can control cookies through your browser settings.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.
14. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: privacy@scriptflyai.com
Support: support@scriptflyai.com
[Your Business Address]