Refund Policy

Our 14-Day Money-Back Guarantee

We're confident you'll love your AI-generated sales script. But if for any reason you're not satisfied, we offer a full refund within 14 days of purchase - no questions asked.

How to Request a Refund

Getting a refund is easy:

No need to explain why. We respect your decision and want you to be completely satisfied.

What Happens After You Request a Refund

• Immediate Confirmation: You'll receive an email confirming we've received your refund request
• Processing Time: Refunds are typically processed within 1-2 business days
• Bank Processing: Once we process the refund, it may take 3-5 business days for your bank to credit your account
• Access to Script: You'll no longer have access to re-download your script after the refund is processed

Refund Eligibility

You are eligible for a full refund if:

• You request a refund within 14 days of purchase
• You purchased the script directly from ScriptFly.ai
• Your payment was successfully processed

Refunds are NOT available if:

• More than 14 days have passed since your purchase date
• You purchased through a third-party reseller (we can only refund direct purchases)
• Your payment was already refunded or charged back through your bank

Chargebacks & Disputes

Please contact us before filing a chargeback. We're committed to resolving any issues quickly and fairly.

If you file a chargeback or dispute with your bank without contacting us first:

• Your account will be suspended immediately
• You'll lose access to your script and any future purchases
• We may dispute the chargeback if we believe it's invalid

We'd much rather work with you directly to resolve any concerns. Just email us at support@scriptflyai.com

Technical Issues

If you're experiencing technical issues with your script delivery or download:

• Email not received? Check your spam folder first, then contact support@scriptflyai.com
• Download not working? We'll resend your script immediately
• Script quality concerns? We can regenerate your script with adjustments

We want to make it right. Technical issues are not a reason to request a refund - we'll fix any problems and ensure you get the script you paid for.

Partial Refunds

We do not offer partial refunds. Our pricing is straightforward - you pay $97 for a complete, custom sales script. If you're not satisfied, you get a full refund within 14 days.

Refund Method

All refunds are processed through the original payment method:

• Credit/Debit Card: Refunded to the same card used for purchase
• PayPal: Refunded to your PayPal account
• Other Payment Methods: Refunded through the same processor

We cannot issue refunds to a different payment method or account than the one used for purchase.

Questions About Refunds?

If you have any questions about our refund policy or need assistance, we're here to help:

Refund Requests: refunds@scriptflyai.com
General Support: support@scriptflyai.com
Response Time: We typically respond within 24 hours (often much faster)

Our Commitment to You

We built ScriptFly AI to help you close more deals with better sales scripts. We're confident in the quality of our AI-generated scripts and our ability to deliver value.

That's why we offer this no-questions-asked refund policy. We want you to try ScriptFly completely risk-free.